More than just a consultancy
We are gaming experts with more than a decade in the online space. Coming from various backgrounds, Online Casino Consultants provide a multiple of services to their clients within the Online Casino and Online Sportsbook industries. Having successfully executed strategies for operators in some of the most competitive markets, we understand what shortfalls await operators, as well as the difficulties investors face in actualising their payback. From acquisition spend payback; player churn prevention; and risk management optimisation, we have the skills and insights to drive your business to great success.
Deposit and withdrawal analysis, including deposit method review; acceptance rates and withdrawal processing times optimisation
Business Unit KPI review including benchmarking against the industry averages.
Analysis of the customer journey and overall experience with brand and product offering.
Review and optimisation of acquisition sources, including ROI and customer conversion journey insights.
Implementation and optimisation of retention strategies to address player value and customer attrition rates.
Review of customer communication channels, including email delivery performance, SMS impact and Push Notification integration.
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